Customer Service Specialist
Posted 10 days ago · 0 applicants
Saving, applying or scoring takes a few seconds to set up your free account.
The role in plain words
- Customer Service Management and Support
- Exceptional Communication skills (written and verbal)
- Ability to work in a fast-paced environment with multitasking and problem-solving capabilities
- Fluency in Hebrew
- Proficiency in customer service software and tools
- English language skills
Extracted from the job description · kept up to date automatically
Who this suits
Full job description
Original listing · kept for referenceCompany Description
At Switchup, we specialize in delivering a premium workplace experience through our comprehensive 360° real estate solution. From identifying the perfect space to designing and building customized, branded environments, we crater to your unique workplace needs. Our mission is to ensure seamless operations while fostering employee satisfaction every day. By prioritizing innovation and flexibility, we create spaces that inspire productivity and growth.
Role Description
This is a full-time, on-site role for a Customer Service Manager based in the Tel Aviv District, Israel. The Customer Service Specialist will oversee and ensure outstanding customer satisfaction, manage customer service operations, and lead a team to deliver top-tier support. Responsibilities include developing customer service strategies, addressing client inquiries, resolving issues efficiently, and analyzing feedback to drive continuous improvement.
Qualifications
• Expertise in Customer Satisfaction, Customer Service Management, and Customer Support
• Exceptional Communication skills, both written and verbal, to effectively engage with customers and team members
• Ability to work in a fast-paced environment with multitasking and problem-solving capabilities
• Proficiency in customer service software and tools is an advantage
• Fluency in Hebrew; English language skills are a plus
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Customer Service Management and Support, Exceptional Communication skills (written and verbal), Ability to work in a fast-paced environment with multitasking and problem-solving capabilities, Fluency in Hebrew