Member Experience & Operation Specialist
Posted 8 days ago · 0 applicants
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The role in plain words
- 2+ years of experience in office management/front desk customer service or a relevant field
- High service awareness
- Strong organizational and planning skills
- Versatility and dynamism
- Task-oriented
- Bachelor's degree
Extracted from the job description · kept up to date automatically
Who this suits
Full job description
Original listing · kept for referenceAbout Us
ROOMS by Fattal is a rapidly growing brand offering inspiring shared workspaces with a boutique, luxurious urban hotel atmosphere in the most central locations in Israel.
🏢 Our Member Community includes corporate firms, startups, small businesses, talented entrepreneurs, and freelancers located across more than 13 key locations throughout Israel. We've set a new standard for coworking spaces, providing productivity, comfort, inspiration, and unique working relationships for our Member Experience.
About The Opportunity
🎯 Join our amazing team and become part of a dynamic and innovative company in the field of coworking spaces. We are looking for a Member Experience & Operation Specialist who is passionate about service, organization, operations, and nurturing experience life in our spaces. If you have strong interpersonal skills and the ability to work in a fast-paced and challenging environment – this is your opportunity!
Responsibilities
👥 Community Relations Management: Be the vibrant spirit of the space and the primary contact point for experience members and guests, addressing their needs and requests.
🛠 Maintenance and Operations: Ensure the smooth and proper operation of the space, including working with suppliers and managing purchase orders.
🧾 Administration: Manage client onboarding, handle invoices.
📣 Internal Communication: Collaborate with the experience management team as well as operations, maintenance, and accounting teams.
🎉 Fostering Community Life: Create a pleasant and nurturing environment, including organizing events and activities that strengthen and unite the community.
Requirements:
Requirements
✔️ 2+ years of experience in office management/front desk customer service or a relevant field
✔️ High service awareness
✔️ Strong Organizational And Planning Skills
✔️ Versatility and dynamism
✔️ Task-oriented
✔️ Excellent Verbal And Written Communication Skills
✔️ High interpersonal skills
✔️ Proactiveness and caring
✔️ Ability to work in a team
✔️ High work ethic
✔️ Bachelor's degree – an advantage
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- 2+ years of experience in office management/front desk customer service or a relevant field, High service awareness, Strong organizational and planning skills, Versatility and dynamism, Task-oriented