Sales & Patient Relations Specialist
Posted 30 days ago · 0 applicants
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The role in plain words
- Proven B2C sales experience
- Excellent interpersonal and communication skills
- High emotional intelligence and empathy
- Ability to listen deeply and build genuine trust
- Organized, responsible, and process-oriented mindset
- Experience selling higher-value services
- Russian language
- English proficiency
Extracted from the job description · kept up to date automatically
Who this suits
Full job description
Original listing · kept for referenceAt INNMAP, we believe healthcare starts with truly understanding the person behind the symptoms.
We are looking for a Sales & Patient Relations Specialist with strong emotional intelligence - someone who knows how to build trust, communicate with empathy, and guide people through meaningful healthcare decisions.
This is not aggressive sales.
This is consultative, relationship-driven communication with people searching for clarity, support, and advanced personalized medical solutions.
About INNMAP
INNMAP is a boutique personalized medicine clinic specializing in:
• Women’s Health
• Longevity & Preventive Medicine
• Hormonal Balance
• Advanced Diagnostics
• Personalized / Precision Medicine
• Complex Medical Cases
We work with patients seeking a highly individualized and thoughtful medical approach.
What You’ll Do
• Communicate with inbound leads via phone, WhatsApp, and email
• Guide potential patients through the initial consultation process
• Build trust and maintain high-quality patient communication
• Conduct structured follow-ups and nurture long-term engagement
• Explain complex healthcare services in a clear and patient-friendly way
• Maintain accurate CRM documentation and pipeline tracking
• Work closely with the Medical Director and operations team
Who We’re Looking For
✔ Proven B2C sales experience
✔ Excellent interpersonal and communication skills
✔ High emotional intelligence and empathy
✔ Ability to listen deeply and build genuine trust
✔ Organized, responsible, and process-oriented mindset
✔ Comfortable working independently in a startup-style environment
Strong Advantages
• Experience in healthcare, wellness, clinics, nutrition, or medical services
• Experience selling higher-value services
• Russian language
• English proficiency
What We Offer
• Meaningful work with real impact on people’s lives
• A professional, warm, and human-centered environment
• High-quality inbound leads
• Opportunity to grow with an innovative medical clinic
• A unique combination of sales, service, and purpose
If you believe great sales begin with genuine human understanding - we’d love to hear from you.
Please send your CV or message us directly.
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Proven B2C sales experience, Excellent interpersonal and communication skills, High emotional intelligence and empathy, Ability to listen deeply and build genuine trust, Organized, responsible, and process-oriented mindset