Saving, applying or scoring takes a few seconds to set up your free account.
The role in plain words
This role involves implementing, configuring, and supporting SAP CRM On-Premise solutions for a major enterprise client in the retail and energy sector. Day-to-day duties include analyzing business processes, writing functional specifications, collaborating with development and QA teams, and providing ongoing production support.
- At least 3 years of hands-on experience in SAP CRM implementation
- Experience working directly with business users and leading requirements gathering
- Experience working with system interfaces and integrations
- Experience writing functional specifications and business process documentation
- Experience in digital, mobile applications, or customer journey environments
- Experience working with APIs and complex CRM ecosystems
- Familiarity with Jira or similar task management tools
Extracted from the job description · kept up to date automatically
Who this suits
This position suits functional SAP CRM professionals with at least three years of implementation experience who excel at gathering business requirements and leading projects end-to-end. It may be less ideal for those seeking remote work or individuals without strong hands-on SAP CRM functional background.
Full job description
Original listing · kept for referenceabra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities: • Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements • Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys • Lead projects and tasks from requirements gathering through design, implementation, and production rollout • Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams • Provide ongoing production support, troubleshooting, and resolution of system issues • Work with multiple internal stakeholders and external system interfaces • Support and guide users while ensuring system stability and continuous improvement • Drive process optimization and business efficiency initiatives across CRM domains
Requirements: • At least 3 years of hands-on experience in SAP CRM implementation – mandatory • Experience working directly with business users and leading requirements gathering • Strong analytical thinking and deep understanding of business processes • Experience working with system interfaces and integrations • Proven ability to independently lead end-to-end tasks and deliverables • Experience writing functional specifications and business process documentation • Excellent interpersonal skills and strong team collaboration abilities • Ability to work in a fast-paced, dynamic, multi-tasking environment Advantages: • Experience in digital, mobile applications, or customer journey environments • Experience working with APIs and complex CRM ecosystems • Experience in large enterprise organizations • Familiarity with Jira or similar task management tools
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- On-site
- At least 3 years of hands-on experience in SAP CRM implementation, Experience working directly with business users and leading requirements gathering, Experience working with system interfaces and integrations, Experience writing functional specifications and business process documentation