Director of Quality

DustPhotonics, now part of Credo, is a leading developer and manufacturer of silicon photonics solutions enabling the next generation of AI and cloud infrastructure. Our technology powers high-speed optical connectivity for hyperscale datacenters, delivering industry-leading performance, scalability, and reliability.

As we continue to grow, we are seeking an experienced Quality Director to build, lead, and continuously improve our company-wide Quality Management System (QMS) while fostering a culture where quality is embedded into every stage of product development and manufacturing.

As the key member of the Operations leadership team, The Quality Director will be responsible for defining, implementing, and driving quality systems, processes, and culture across the entire organization from product definition and R&D through engineering, operations, manufacturing, supplier management, and customer support.

Key Responsibilities

:Quality Management Syste

• mOwn and continuously improve the company's Quality Management System (QMS)

• .Ensure compliance with ISO 9001 and other applicable industry standards

• .Develop, implement and maintain company-wide quality policies, procedures and work instructions

• .Lead internal and external quality audits and ensure timely closure of findings

• .Drive management reviews and quality performance reporting

.Product Development Qualit

• yIntegrate quality methodologies into the product development lifecycle

• .Partner with R&D and engineering teams to establish Design for Quality (DfQ) practices

• .Participate in design reviews, risk assessments, FMEA activities and product qualification

• .Ensure appropriate validation and verification processes are implemented

.Manufacturing & Operations Qualit

• yEstablish quality controls throughout manufacturing and production

• .Define inspection plans, acceptance criteria, and process controls

• .Monitor manufacturing yield, reliability, and field performance

• .Lead root cause investigations using structured problem-solving methodologies (8D, 5-Why, Fishbone, etc.)

• .Drive corrective and preventive actions (CAPA)

• .Own product quality throughout the entire product lifecycle, from product development through manufacturing and customer deployment

.Supplier Qualit

• yDevelop supplier qualification and monitoring processes

• .Conduct supplier audits and performance reviews

• .Work closely with contract manufacturers and component suppliers to ensure consistent quality

• .Drive supplier corrective actions and continuous improvement initiatives

.Customer Qualit

• yLead customer quality responses and investigations

• .Manage customer complaints and field quality issues

• .Support customer audits and quality assessments

• .Develop quality metrics that improve customer satisfaction and product reliability

.Quality Culture & Continuous Improvemen

• tPromote a company-wide culture where quality is everyone's responsibility

• .Train employees on quality systems, best practices, and continuous improvement methodologies

• .Define, monitor and continuously improve Quality KPIs that drive operational excellence

.Leadershi

• pBuild and mentor the Quality organization as the company grows

• .Collaborate across R&D, Engineering, Operations, Supply Chain and Executive Leadership

• .Serve as the company's quality advocate internally and externally

. Requirement

s: B.Sc. in Engineering or related technical disciplin

e. 8+ years of quality management experience in high-tech hardware manufacturing companie

s. Experience implementing and managing ISO 9001 Quality Management System

s. Experience supporting product development from concept through productio

n. Strong knowledge of quality tools includin

g:CA

PAFM

EAS

PC

8DRoot Cause Analys

isControl Pla

ns Experience working with silicoc suppliers, contract manufacturer

s. Excellent communication and leadership skills and Strong analytical and problem-solving capabilities

. Advantag

• es Experience in optical communications, silicon photonics, semiconduct

• orsExperience with reliability engineering and qualification test

• ingCertified Lead Auditor (ISO 90

• 01)Six Sigma Green Belt or Black Belt certificat

• ionExperience with New Product Introduction (NPI) proces

• sesFamiliarity with telecommunications and datacentres product quality requireme nts