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Help Desk

abraCenter, IsraelOn-siteFull-timeSeniority: Junior

Posted Jun 17 · 0 applicants

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The role in plain words

This is a full-time Help Desk Specialist role based in Bnei Re'em providing technical support to end users. Day-to-day responsibilities include troubleshooting desktop, laptop, email, and peripheral equipment issues across various hardware and software applications.

Must-have
  • 6 months to 1 year of experience in a similar technical Help Desk environment or relevant military technical experience
  • Solid knowledge of Operating Systems (OS)
  • Proficiency in Microsoft Office applications
  • Proven experience in troubleshooting desktop and laptop hardware/software issues
  • Strong ability to diagnose and resolve email-related issues
Nice-to-have
  • Previous experience working as part of a support team
  • Familiarity with QlikView / Qlik Sense
  • Familiarity with the Tafnit ERP system
  • Familiarity with Salesforce
  • Knowledge of Active Directory (AD)

Extracted from the job description · kept up to date automatically

Who this suits

This role suits candidates with 6 months to 1 year of help desk experience or military technical background who have strong OS and Microsoft Office troubleshooting skills. It is less ideal for experienced IT professionals seeking advanced engineering roles or fully remote work.

Full job description

Original listing · kept for reference

abra professional services is seeking a Help Desk Specialist! Looking for your next opportunity in the IT field? A leading company in the Re'em Junction area is seeking Help Desk Technicians for a full-time position. Join a dynamic environment and be part of a professional IT team, providing technical support and assisting end users with a variety of hardware and software-related issues. Position Type: Full-time Location: Bnei Re'em

Requirements: Requirements (Must-Have) • 6 months to 1 year of experience in a similar technical Help Desk environment or relevant military technical experience. • Solid knowledge of Operating Systems (OS). • Proficiency in Microsoft Office applications. • Proven experience in troubleshooting desktop and laptop hardware/software issues. • Strong ability to diagnose and resolve email-related issues. • Hands-on experience with peripheral equipment, including printers, scanners, etc. Advantages: • Previous experience working as part of a support team. • Familiarity with QlikView / Qlik Sense. • Familiarity with the Tafnit ERP system. • Familiarity with Salesforce. • Knowledge of Active Directory (AD). • Familiarity with the Exchange management interface.

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Questions about this role

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abra
Posted Jun 17 · 0 applicants
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