NOC Engineer (36862)
Posted 17 days ago · 0 applicants
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The role in plain words
This role involves working in a 24/7 shift environment in Jerusalem to provide first-line technical support and manage service tickets. Day-to-day tasks include identifying and troubleshooting incidents, escalating complex issues, and collaborating with cybersecurity and network teams.
- At least 2 years of experience in a NOC role
- Hands-on experience with information security and communication products including VPN Proxy WAF Load Balancer Firewall filtering and sanitization systems rule configuration and basic operational checks
- Proven experience handling network and communication incidents in an enterprise environment including DNS TCP/IP routing VLAN log analysis and understanding communication between systems
- Experience operating and maintaining Windows servers and IIS-based systems including services permissions certificates SSL logs controlled restarts and basic application troubleshooting
- Experience handling monitoring incidents and providing technical support to internal customers
Extracted from the job description · kept up to date automatically
Who this suits
This role suits candidates with at least 2 years of NOC experience who have hands-on experience with information security, communication products, and Windows servers. It is less ideal for those who cannot work in a 24/7 shift rotation or lack experience handling network incidents in enterprise environments.
Full job description
Original listing · kept for referenceNOC Engineer | Jerusalem | 24/7 Shifts
Mertens - MalamTeam is hiring an experienced NOC Engineer to join a large organization in Jerusalem
Key Responsibilities
Provide support to customers by phone and email
Open and manage service tickets
Deliver first-line technical support
Identify and troubleshoot incidents and provide initial solutions
Escalate complex issues to the relevant technical teams
Work with internal and external customers
Collaborate with Cybersecurity Network System Development and Project Management teams
Maintain accurate documentation and ensure structured incident handling
Work in a 24/7 shift environment
Requirements
At least 2 years of experience in a NOC role
Hands-on experience with information security and communication products including VPN Proxy WAF Load Balancer Firewall filtering and sanitization systems rule configuration and basic operational checks
Proven experience handling network and communication incidents in an enterprise environment including DNS TCP/IP routing VLAN log analysis and understanding communication between systems
Experience operating and maintaining Windows servers and IIS-based systems including services permissions certificates SSL logs controlled restarts and basic application troubleshooting
Experience handling monitoring incidents and providing technical support to internal customers
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- On-site
- At least 2 years of experience in a NOC role, Hands-on experience with information security and communication products including VPN Proxy WAF Load Balancer Firewall filtering and sanitization systems rule configuration and basic operational checks, Proven experience handling network and communication incidents in an enterprise environment including DNS TCP/IP routing VLAN log analysis and understanding communication between systems, Experience operating and maintaining Windows servers and IIS-based systems including services permissions certificates SSL logs controlled restarts and basic application troubleshooting, Experience handling monitoring incidents and providing technical support to internal customers