Customer Support Specialist
Posted Apr 28 · 0 applicants
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The role in plain words
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- Previous customer service experience
Extracted from the job description · kept up to date automatically
Who this suits
Full job description
Original listing · kept for referenceFinbot is a web application with a friendly client-office interface, which includes receipt of invoices and documents by email, by photo in the application, including WhatsApp, and turning them into automatic log commands. we are looking for an Entry-level Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer issues and escalate complex cases to the appropriate team Assist customers with account setup, troubleshooting, and general inquiries Maintain accurate records of customer interactions and transactions Collaborate with cross-functional teams to improve the overall customer experience
Requirements: Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work in a fast-paced environment Attention to detail and organizational skills Previous customer service experience is a plus, but not required
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Hybrid
- Excellent communication and interpersonal skills, Strong problem-solving abilities, Ability to work in a fast-paced environment, Attention to detail and organizational skills