Help Desk
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Who this suits
Full job description
Original listing · kept for referenceWe're Hiring: Help Desk Specialist – Ness Ziona
We're on the lookout for an enthusiastic Help Desk Support Specialist to join our fast-growing team in Ness Ziona! If you love problem-solving, thrive in a dynamic environment, and want to grow your skills in tech, this is the place for you.
Responsibilities:
✅ Provide first-line technical support to clients via tickets, email & remote sessions.
✅ Troubleshoot and resolve hardware, software, and network issues.
✅ Assist users with account setup, access permissions, and general system guidance.
✅ Work with a variety of technologies and platforms.
Requirements:
✔️ Strong teamwork and collaboration skills.
✔️ High level of customer service, patience, and the ability to work under pressure.
✔️ Experience with Office 365, Azure AD, On-Prem AD, and networking – Advantage.
✔️ Familiarity with operating systems (Windows, MacOS), office applications, and communication systems.
✔️ Previous experience in technical support roles – Advantage.
✔️ Good English skills – Advantage.
✔️ Willingness to work beyond regular hours – Advantage.
If you're looking for a dynamic work environment and an opportunity to grow your IT career, apply now!
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