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Customer Support Engineer

DialogCenter District, IsraelNot specifiedFull-timeSeniority: Not specified

Posted Jun 17 · 0 applicants

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Willbi insight

The role in plain words

Must-have
  • Practical Engineer (הנדסאי), Technician (טכנאי), B.Sc. in Communications/Electronics Engineering, or equivalent specialized communications systems certification completed during military service
  • Proven professional experience delivering hands-on technical support and system integration for wireless communication networks or RF architectures
  • Strong practical background conducting technical training, product onboarding, or instructional briefings to professional audiences
  • Extensive experience interface-facing with highly technical clients, demonstrating a proactive, service-oriented approach to complex troubleshooting
  • Full professional fluency in English (both written and verbal)
Nice-to-have

    Extracted from the job description · kept up to date automatically

    Who this suits

    Full job description

    Original listing · kept for reference

    An established, highly stable DefenseTech & Communications corporation that has spent over a decade engineering advanced tactical communication systems, high-bandwidth video links, and real-time audio transmission products.

    Operating with a lean, elite team of approximately 30 professionals (including 15 core R&D engineers), the organization couples long-term financial stability with agile engineering execution.

    Position Overview-

    Technical Support & Field Integration Specialist serving as the primary technological anchor and subject matter expert for strategic enterprise and defense clients.

    Delivering end-to-end (E2E) hands-on technical support, complex systems integration, and on-site hardware-software commissioning for advanced wireless communication arrays.

    Leading specialized technical training, product demonstrations, and operational briefings for engineering teams, military personnel, and corporate technical stakeholders.

    Requirements-

    Academic/Professional Training: Practical Engineer (הנדסאי), Technician (טכנאי), B.Sc. in Communications/Electronics Engineering, OR equivalent specialized communications systems certification completed during military service - Mandatory

    Proven professional experience delivering hands-on technical support and system integration for wireless communication networks or RF architectures - Mandatory

    Strong practical background conducting technical training, product onboarding, or instructional briefings to professional audiences - Mandatory

    Extensive experience interface-facing with highly technical clients, demonstrating a proactive, service-oriented approach to complex troubleshooting - Mandatory

    Full professional fluency in English (both written and verbal) to collaborate with global stakeholders and draft technical documentation - Mandatory

    Direct technical familiarity with military-grade or tactical defense communication networks - Significant Advantage

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    Questions about this role

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    Dialog
    Posted Jun 17 · 0 applicants
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