Customer Success Operations Specialist
Posted 3 days ago · 0 applicants
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The role in plain words
This role focuses on operational coordination and project management within the Customer Success department. Day to day, the specialist addresses process bottlenecks, manages multiple tasks under pressure, and facilitates cross-functional communication to support civil engineering client projects.
- Background in project management/execution or engineering operational coordination
- Background in Civil3D
- Background in ArcGIS Pro
- Background in BIM software
Extracted from the job description · kept up to date automatically
Who this suits
This role suits professionals with a mandatory background in project management or engineering operational coordination who excel at handling complex tasks and driving interpersonal interfaces. It is less ideal for candidates lacking experience in civil engineering customer success or project execution.
Full job description
Original listing · kept for referenceExodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community stakeholders in the utilities, transportation and government sectors. We are experiencing sky-rocketing growth and closed a historically large $96M Series B round in July of 2025 .
Requirements: • Background in project management/execution or engineering operational coordination - Mandatory • Background in Civil3D, ArcGIS Pro, and additional BIM software - Significant advantage • Deep familiarity with the content worlds of Customer Success in the fields of civil engineering • High assertiveness and ability to drive interpersonal interfaces • Ability to identify specific problems in the process and provide immediate solutions • Ability to work under pressure and manage a large number of tasks simultaneously
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Background in project management/execution or engineering operational coordination