NOC Technical Support Specialist (36859)
Posted 17 days ago · 0 applicants
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The role in plain words
The role involves monitoring and maintaining critical systems, VM servers, networks, and IT infrastructures. You will identify, analyze, and provide first-line responses to real-time incidents, using advanced monitoring tools and activating emergency procedures when necessary. The position requires working in 24/7 shifts and communicating with support, development, and external vendors.
- Familiarity with Windows and Linux operating systems
- Basic knowledge of communication networks including TCP/IP DNS and VPN
- Familiarity with Grafana Kibana and Prometheus
- Ability to work under pressure and respond quickly to incidents
- Good English communication skills including reading writing and speaking
- Experience with virtualization platforms including VMware and Hyper-V
- Experience with monitoring tools such as Zabbix and SolarWinds
- Experience working with SQL
Extracted from the job description · kept up to date automatically
Who this suits
This role suits individuals with basic knowledge of communication networks, familiarity with Windows and Linux, and the ability to work 24/7 shifts under pressure. It is less ideal for those who cannot work rotating shifts or who lack basic technical support and monitoring tool familiarity.
Full job description
Original listing · kept for referenceNOC Technical Support Specialist | Central Israel | 24/7 Shifts
Mertens - MalamTeam is hiring a NOC Technical Support Specialist to join a leading organization in Central Israel
Key Responsibilities
Monitor and maintain critical systems including VM servers networks and additional IT infrastructures
Monitor enterprise applications and ensure system availability and operational stability
Identify analyze and provide first-line response to incidents in real time
Document incidents and transfer relevant information to the appropriate technical teams
Work with advanced monitoring and control tools
Activate emergency procedures in the event of critical incidents
Maintain ongoing communication with Support Development teams and external vendors
Requirements
At least 1 year of experience in Technical Support or a NOC environment is a significant advantage
Familiarity with Windows and Linux operating systems
Experience with virtualization platforms including VMware and Hyper-V is an advantage
Basic knowledge of communication networks including TCP/IP DNS and VPN
Experience with monitoring tools such as Zabbix and SolarWinds is an advantage
Experience working with SQL is an advantage
Familiarity with Grafana Kibana and Prometheus
Ability to work under pressure and respond quickly to incidents
Good English communication skills including reading writing and speaking
Availability to work 24/7 shifts
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Familiarity with Windows and Linux operating systems, Basic knowledge of communication networks including TCP/IP DNS and VPN, Familiarity with Grafana Kibana and Prometheus, Ability to work under pressure and respond quickly to incidents, Good English communication skills including reading writing and speaking