Customer Success Manager

About Tabit

Tabit is a global hospitality technology company transforming the way restaurants and hotels connect with their guests. Our MobileFirst platform streamlines every aspect of operations—from ordering and payments to reservations, delivery, and guest engagement—so businesses can run smarter and deliver unforgettable experiences. Trusted by leading operators worldwide, Tabit is driven by innovation, teamwork, and a passion for elevating hospitality.

About the role

• Provide B2B service to over 2,000 restaurants in Israel

• Responsible for customer success – optimal use of Tabit systems, aligning customer needs and goals with the system

• Daily communication with restaurant owners, handling configurations such as reports, business intelligence, and menu updates

• Work with advanced tech systems like Slack, Monday, Zendesk

• Location: Kibbutz Yakum, Sunday–Thursday, full-time

Qualifications

• Strong motivation and passion for the restaurant industry

• Experience with Tabit systems as a server/bartender/manager – required

• Full-time availability (not suitable for students)

• Self-learning ability

• High service orientation

• Managerial experience in hospitality – advantage

Why you’ll love working at Tabit

At Tabit, you’ll join a team that thrives on big ideas, collaboration, and creating exceptional hospitality experiences. We offer a supportive environment with room to grow, access to learning opportunities like Udemy courses, and the chance to make a real impact in a global company. We offer:

• Continued connection to the restaurant industry

• Full-time work with convenient hours for that perfect work-life balance

• Positive company culture – we work hard and celebrate our wins together

• Monthly meal budget (Cibus)

• Weekly happy hour, diverse company events, and an annual trip

• On-site gym

• Dog-friendly office, for when you need some fluffy cuddles