NOC Team Leader
Posted Jun 17 · 0 applicants
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The role in plain words
The NOC Team Leader manages global 24/7 operations teams responsible for keeping production systems and infrastructure reliable and high-performing. Day-to-day duties include overseeing incident management, driving post-mortem analyses, implementing observability tools, and leading automation efforts to reduce manual tasks. The role also involves coaching NOC engineers and SREs while collaborating across engineering and IT departments.
- 3+ years in managing technical teams within NOC, SRE, or infrastructure domains
- Proficiency in cloud platforms (AWS, Azure, GCP)
- Kubernetes
- Linux/Unix
- Scripting languages (Python, Bash, Golang)
Extracted from the job description · kept up to date automatically
Who this suits
This role suits someone with at least 3 years of experience managing technical teams across NOC, SRE, or infrastructure environments, proficient in cloud platforms, Kubernetes, and monitoring tools like Datadog. It is less suitable for individuals without leadership experience or those seeking a non-technical management role.
Full job description
Original listing · kept for referenceRapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together. Get the tools to grow globally at www.rapyd.net . Follow: Blog , Insta , LinkedIn , Twitter The NOC Team Lead is responsible for ensuring the high availability, reliability, and performance of a company's production systems, infrastructure, and applications. This hybrid role bridges traditional reactive monitoring (Network Operations Center - NOC) with proactive, automated, and software-centric engineering practices (Site Reliability Engineering - SRE). Key Responsibilities • Operational Leadership: Directs 24/7 global NOC teams, managing incident response, service uptime, and operational excellence. • Proactive Monitoring & Observability: Implements monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog) to track system health via golden signals (latency, traffic, errors, saturation). • Automation and Toil Reduction: Leads efforts to automate repetitive operational tasks and manual troubleshooting to improve system reliability and reduce human error. • Incident Management & Root Cause Analysis (RCA): Oversees the management of critical incidents, ensures timely communication, and performs post-mortem analysis to prevent recurrence. • Team Management & Development: Coaches, mentors, and develops NOC engineers and SREs, fostering a culture of high performance and continuous improvement. • Stakeholder Collaboration: Partners with engineering, development, and IT teams to align system performance with business goals and SLA requirements. Key Differences in Focus • NOC Focus: Primarily monitoring, detecting, and responding to incidents, ensuring connectivity and managing alerts. • SRE Focus: Focuses on engineering improvements, reducing technical debt, automation, and system resilience. • The Transformation: Modern managers are transforming traditional, manual NOCs into automated, SRE-driven environments.
Requirements: • Experience: 3+ years in managing technical teams within NOC, SRE, or infrastructure domains. • Technical Skills: Proficiency in cloud platforms (AWS, Azure, GCP), Kubernetes, Linux/Unix, and scripting languages (Python, Bash, Golang). • Tools: Experience with monitoring platforms (Datadog) and CI/CD tools (e.g., Jenkins, GitLab). • Soft Skills: Strong communication, leadership, and crisis management skills. Job Candidate Privacy Policy - https://www.rapyd.net/candidate-privacy-policy
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- 3+ years in managing technical teams within NOC, SRE, or infrastructure domains, Proficiency in cloud platforms (AWS, Azure, GCP), Kubernetes, Linux/Unix, Scripting languages (Python, Bash, Golang)