Customer Success Analyst
Posted 20 days ago · 33 applicants
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The role in plain words
This role involves managing ongoing relationships with multiple clients, understanding their needs, and providing continuous value. The individual will handle day-to-day requests, issues, and questions, acting as the main point of contact between clients and internal teams. Responsibilities also include identifying opportunities to improve client usage, training clients on systems, and proactively identifying risks.
- Hands-on experience with BI tools (Power BI advantage)
- Strong SQL skills
- Excellent communication skills – ability to work directly with clients
- High-level English
- Ability to manage multiple clients and tasks simultaneously
- Bachelor’s degree – Engineering / Economics / Information Systems
Extracted from the job description · kept up to date automatically
Who this suits
This role suits someone with hands-on experience in BI tools and strong SQL skills, who can manage multiple clients and tasks simultaneously. It is ideal for a highly organized, detail-oriented team player with excellent communication skills and familiarity with AI tools.
Full job description
Original listing · kept for referenceתיאור ודרישות משרה
💥 We are looking for a Customer Success Analyst to join our team 💥
📍Tel Aviv | Hybrid
We’re looking for someone who knows how to work fast, think independently, and manage multiple clients in parallel.
🔑 Own ongoing relationships with multiple clients – understand their needs and provide continuous value
🔑 Handle day-to-day requests, issues, and questions – with strong prioritization and time management
🔑 Act as the main point of contact between clients and internal teams (BI / Data Development)
🔑 Identify opportunities to improve, expand and deepen client usage
🔑 Train and guide clients on systems, reports, and new features
🔑 Proactively identify risks and escalate when needed
Job Requirements
🔍 Hands-on experience with BI tools (Power BI advantage)
🔍 Strong SQL skills
🔍 Excellent communication skills – ability to work directly with clients
🔍 High-level English
🔍 Ability to manage multiple clients and tasks simultaneously (must)
🔍 Highly organized, detail-oriented, and able to work in a structured way
🔍 Team player with strong collaboration skills
🔍 Familiarity and practical experience working with AI tools (Claude / ChatGPT / etc.)
🔍 Bachelor’s degree – Engineering / Economics / Information Systems (advantage)
If you’re looking to grow in a role that combines data, business, and client interaction – we’d love to talk.
CV →
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Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Hybrid
- Hands-on experience with BI tools (Power BI advantage), Strong SQL skills, Excellent communication skills – ability to work directly with clients, High-level English, Ability to manage multiple clients and tasks simultaneously