Claims department manager
Posted 29 days ago · 0 applicants
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The role in plain words
- Licensed Attorney (LL.B. with an active Bar admission)
- Significant management experience within an insurance claims department
- Proven experience leading managers and cross-functional teams
- Strong process improvement and operational management capabilities
- Fluent English
Extracted from the job description · kept up to date automatically
Who this suits
Full job description
Original listing · kept for referenceWe're recruiting for a leading financial organization an experienced Claims Department Manager to lead a large claims operation across Property, Liability, and Specialty Lines.
This is a senior leadership opportunity for an experienced insurance professional who combines strong legal expertise, operational excellence, and a proven ability to lead managers and drive business performance.
Key Responsibilities
• Lead the end-to-end Claims Department across:
* Homeowners Insurance
* Commercial Property Insurance
* Property & Bodily Injury Liability Claims
* Specialty Lines, including Professional Liability, Product Liability, Directors & Officers (D&O), and Cyber.
• Lead 4 teams through the direct management of four Team Managers.
• Oversee the handling of complex and high-value claims while ensuring service excellence.
• Drive operational performance, KPIs, quality assurance, and continuous process improvement.
• Lead automation and efficiency initiatives to enhance customer experience and operational effectiveness.
• Collaborate closely with brokers, reinsurers, legal advisors, loss adjusters, and external vendors.
• Partner cross-functionally with Underwriting, Finance, Customer Service, and Regulatory teams.
• Ensure compliance with regulatory requirements and sound risk management practices.
• Mentor, develop, and coach managers and employees across the department.
Requirements
• Licensed Attorney (LL.B. with an active Bar admission) - Mandatory
• Significant management experience within an insurance claims department - Mandatory
• Proven experience leading managers and cross-functional teams
• Strong expertise in Property, Liability, and Specialty Insurance Claims
• Excellent leadership, strategic thinking, and decision-making skills
• Strong process improvement and operational management capabilities
• Business-oriented mindset with excellent stakeholder management skills
• Fluent English - Mandatory
If you're looking to join a leading financial institution and make a significant impact on claims strategy, operations, and leadership, we'd love to hear from you.
📩 Feel free to reach out directly or send your CV via LinkedIn.
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Licensed Attorney (LL.B. with an active Bar admission), Significant management experience within an insurance claims department, Proven experience leading managers and cross-functional teams, Strong process improvement and operational management capabilities, Fluent English