Customer Journey Manager
Posted 20 days ago · 0 applicants
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The role in plain words
This role involves managing and optimizing personalized marketing journeys using Marketing Cloud and Data Cloud. The day-to-day work includes executing campaigns, writing SQL queries to work with databases, validating data quality, and collaborating with cross-functional teams like Data, Marketing, and Development.
- 2+ years of experience working with SQL
- 3+ years of hands-on experience with Marketing Cloud
- Experience working with business stakeholders
- Experience managing personalized omnichannel campaigns
- Experience with Data Cloud
- Ability to present insights and recommendations clearly and effectively to management
Extracted from the job description · kept up to date automatically
Who this suits
This role suits professionals with at least 3 years of hands-on experience with Marketing Cloud and 2 or more years of SQL experience. It is less ideal for those who lack experience working with business stakeholders or databases.
Full job description
Original listing · kept for referenceNogamy is a leading Data & AI solutions company, helping organizations leverage data, analytics, and artificial intelligence to drive innovation, efficiency, and business growth.
About the Role
You'll be responsible for managing personalized marketing journeys, operating advanced marketing platforms, and working closely with cross-functional teams.
Responsibilities
• Execute, monitor, and optimize marketing campaigns using Marketing Cloud and Data Cloud.
• Work with databases, write SQL queries, validate data quality, and monitor campaign performance.
• Collaborate with business units, Data teams, Marketing, and Development to deliver impactful customer journeys.
Qualifications
• 2+ years of experience working with SQL – Mandatory.
• 3+ years of hands-on experience with Marketing Cloud – Mandatory.
• Experience managing personalized omnichannel campaigns – Significant advantage.
• Experience with Data Cloud – Significant advantage.
• Experience working with business stakeholders – Mandatory.
Required Skills
• Strong interpersonal skills and ability to work collaboratively.
• Highly organized, detail-oriented, and accountable.
• Strong business understanding of the financial industry (customers, products, and marketing processes) – Significant advantage.
• Ability to present insights and recommendations clearly and effectively to management – Advantage.
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- 2+ years of experience working with SQL, 3+ years of hands-on experience with Marketing Cloud, Experience working with business stakeholders