Account Manager, Dutch-speaking
Posted 20 days ago · 0 applicants
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The role in plain words
This role involves building and maintaining relationships with Dutch-speaking clients on the Nordic Desk. You will support clients via phone, email, Teams, and WhatsApp, identifying their needs and providing tailored solutions. Additionally, you will handle complex inquiries and promote relevant financial products and services.
- Native-level Dutch
- High level of English
- 3+ years of experience in a client service role
- Customer- and sales-oriented, with excellent relationship-building skills
- Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp
Extracted from the job description · kept up to date automatically
Who this suits
This role suits native Dutch speakers with a high level of English and at least 3 years of experience in client service. It is ideal for those with a strong customer- and sales-oriented mindset, while individuals without professional proficiency in both Dutch and English will not be a match.
Full job description
Original listing · kept for referenceAbout eToro eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here . We're looking for a highly motivated Account Manage r to join our Nordic Desk and deliver an outstanding client experience. What will you be doing? • Build and maintain relationships with Dutch-speaking clients • Support clients through phone, email, Teams, WhatsApp, and other communication channels • Identify clients' needs and provide tailored solutions • Promote relevant products and services while delivering exceptional customer experience • Handle client inquiries and complex cases efficiently • Contribute to the team's growth and overall business objectives
Requirements: • Native-level Dutch - Must • High level of English - Must • 3+ years of experience in a client service role. • Highly motivated with a strong desire to succeed • Customer- and sales-oriented, with excellent relationship-building skills • Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp • Strong ability to adapt communication style to different client profiles and situations • Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage • AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication • Well-organized, proactive, and able to prioritize in a fast-paced environment • Team player with a positive attitude and strong learning mindset This position is a full-time position working Mon-Fri in Israel (Hybrid)
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Hybrid
- Native-level Dutch, High level of English, 3+ years of experience in a client service role, Customer- and sales-oriented, with excellent relationship-building skills, Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp