Professional Services Engineer Student
Posted 27 days ago · 0 applicants
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The role in plain words
This role involves supporting product roadmap development, managing limited releases, and assisting with deployments. The day-to-day work includes extracting and analyzing data, collaborating with cross-functional teams, and delivering technical training to internal support teams.
- Current undergraduate student pursuing a degree in Systems Engineering, Business Administration or equivalent
- at least 2 remaining years of academic studies
- Strong interpersonal skills
- ability to perform under pressure situations
- Experience with DB tools and Queries
- Experience working with multidisciplinary products
- Experience as a professional services or technical projects manager
Extracted from the job description · kept up to date automatically
Who this suits
This role suits current undergraduate students in Systems Engineering, Business Administration, or a related field who have at least two years of study remaining and experience with database tools. It is less ideal for those who cannot commit to a student-level position or who lack basic database and query skills.
Full job description
Original listing · kept for referenceDepartment: Research & Development
Location: EMEA-Israel
Description
The Professional Services Engineer is responsible for supporting the roadmap development by having a wide understanding of the business and providing solutions to the relevant teams in the organization. Include ownership of limited releases, supporting deployments, understanding integration / 3rd party tools (APIs) and leading the transformation of knowledge to the tier 3 support and to the training teams (SME).
Key Responsibilities
• Be Point of contact for the product development core team and be part of the Product Life Cycle (PLC)
• Extract data from various sources, analyze it and point to the relevant data
• Explore opportunities to improve process and tasks
• Develop proactive and predictive processes and tools to improve our products and services.
• Work closely with a cross functional team between technical teams, Marketing, and R&D.
• Deliver lecture-based and hands-on training courses for internal customers (Business support, tech support, Lab support) Transfer tech knowledge (internally).
Skills, Knowledge & Expertise
• Current undergraduate student pursuing a degree in Systems Engineering, Business Administration or equivalent, with at least 2 remaining years of academic studies.
• Strong interpersonal skills and the ability to perform under pressure situations.
• Experience with DB tools and Queries
• Experience and/or understanding of Bug tracking tools such as Jira.
• High communication skills
• Fluent English
• Experience working with multidisciplinary products- Advantage
• Experience as a professional services or technical projects manager- Advantage
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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Current undergraduate student pursuing a degree in Systems Engineering, Business Administration or equivalent, at least 2 remaining years of academic studies, Strong interpersonal skills, ability to perform under pressure situations, Experience with DB tools and Queries