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Receptionist

Soho House & CoTel Aviv-Yafo, Tel Aviv District, IsraelOn-siteFull-timeSeniority: Not specified

Posted 24 days ago · 0 applicants

Salary not listed for this role
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The role in plain words

This role involves welcoming members and guests by name with warmth and hospitality to create a positive first impression. Day-to-day duties include answering a high volume of phone calls for hotel, restaurant, and general inquiries, as well as resolving member concerns in real time.

Must-have
  • deliver excellent service
  • create memorable experiences
  • deliver a magical first impression
  • welcoming members and guests with warmth
  • go the extra mile
Nice-to-have

    Extracted from the job description · kept up to date automatically

    Who this suits

    This role suits individuals who are warm, friendly, and passionate about delivering excellent customer service in a fast-paced environment. It is less ideal for those who prefer not to handle high-volume phone calls or direct, face-to-face guest interactions.

    Full job description

    Original listing · kept for reference

    As a Receptionist at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do.

    Your main duties

    • Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly.

    • Answering high volume of calls for hotel, restaurant, general enquiries, messages for members, reservations.

    • Building and maintaining positive relationships with members and guests.

    • Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away.

    • Supporting the team as needed on an ad-hoc basis.

    About Soho House & Co
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    Questions about this role

    • This listing did not state a salary. We only show pay when the employer publishes it.
    Soho House & Co
    Posted 24 days ago · 0 applicants
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