Junior Product Support Specialist
Posted May 4 · 0 applicants
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The role in plain words
- Strong technological skills and the ability to quickly learn and work with software systems
- Clear and professional communication skills
- Strong customer orientation and service mindset
Extracted from the job description · kept up to date automatically
Who this suits
Full job description
Original listing · kept for referenceHashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions. We are looking for a Junior Product Support Specialist to deliver advanced assistance for our software products Key Responsibilities: Manage client onboarding and ensure smooth, effective use Investigate and resolve first and second-level technical incidents Perform in-depth troubleshooting and identify underlying issues Support customers through phone, email, and other communication channels Work with R&D on system-level problems
Requirements: Strong technological skills and the ability to quickly learn and work with software systems Clear and professional communication skills Strong customer orientation and service mindset This is a full-time position, 9:00–18:00 . The role is hybrid , offering flexible and convenient working hours. Our offices are located in central Israel .
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- Hybrid
- Strong technological skills and the ability to quickly learn and work with software systems, Clear and professional communication skills, Strong customer orientation and service mindset