IT Logistics Coordinator

About Dots:

Dots is a global technology company helping businesses manage the complete lifecycle of their IT equipment through a unified SaaS platform and operational services. From procurement and onboarding to offboarding, retrieval, storage, and device lifecycle management, we simplify IT operations for companies worldwide.

About the Role:

We're looking for a motivated IT Logistics Coordinator to join our Operations team and help manage the day-to-day lifecycle of IT equipment across our global warehouse network.

You'll coordinate onboarding and offboarding operations, warehouse activities, device retrievals, data wiping requests, inventory movements, and customer communications to ensure every order is completed accurately and on time.

This is an excellent opportunity for someone early in their career who enjoys technology, loves staying organized, and wants to grow in global operations. No previous logistics experience is required - we'll teach you everything you need to know. What matters most is your curiosity, ability to learn quickly, and willingness to take ownership.

What You'll Do:

● Manage the operational lifecycle of IT equipment orders from creation through completion.

● Coordinate onboarding and offboarding requests for employees around the world.

● Work closely with our global warehouse partners to coordinate receiving, shipping, storage, inspections, and inventory movements.

● Manage device retrievals and data wiping requests while ensuring compliance with internal procedures.

● Track orders, monitor progress, and proactively resolve operational issues.

● Communicate with customers and internal teams regarding order status, deliveries, returns, and warehouse activities.

● Maintain accurate inventory and operational records across multiple systems.

● Collaborate with Customer Success, Procurement, Finance, Product, and other Operations teams to ensure smooth execution.

● Identify opportunities to improve operational processes and customer experience.

What We're Looking For:

● A strong interest in technology and operational processes.

● Comfortable working with computers and learning new systems quickly.

● Excellent organizational and multitasking skills.

● High attention to detail and a structured way of working.

● Strong written and verbal English communication skills.

● A proactive mindset with a willingness to take ownership and solve problems.

● Ability to thrive in a fast-paced environment with multiple priorities.

Why Join Dots?

At Dots, we're building the future of IT operations. We combine technology with real-world logistics to help companies manage thousands of devices globally. You'll join a supportive team where your ideas matter, your work has real impact, and you'll have the opportunity to grow alongside the business.

If you're organized, curious, tech-oriented, and excited to kick-start your career in operations, we'd love to hear from you.