Help Desk Support Specialist (36911)
Posted 17 days ago · 0 applicants
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The role in plain words
The role involves providing technical support and service to internal users, troubleshooting technical issues, and managing user permissions. Day-to-day tasks also include supporting employee onboarding, role changes, and offboarding processes using Microsoft Office and other advanced technologies.
- Previous experience in an internal Help Desk or technical support role
- Basic knowledge of Microsoft Office applications
- Strong technical aptitude
- High service orientation
- Ability to work effectively as part of a team
Extracted from the job description · kept up to date automatically
Who this suits
This role suits individuals with previous experience in an internal Help Desk or technical support role who have strong service orientation and basic knowledge of Microsoft Office. It is less ideal for those seeking remote or hybrid work arrangements, as it requires fully on-site, shift-based work.
Full job description
Original listing · kept for referenceHelp Desk Support Specialist | Petah Tikva | Full-Time On-Site
Mertens Malam Team is hiring a Help Desk Support Specialist to join a leading organization in Petah Tikva
Key Responsibilities
Provide professional support and service to internal users
Troubleshoot and resolve technical issues
Manage user permissions and access
Support employee onboarding role changes and offboarding processes
Work with advanced technologies and Microsoft Office applications
Requirements
Previous experience in an internal Help Desk or technical support role
Basic knowledge of Microsoft Office applications and strong technical aptitude
High service orientation
Ability to work effectively as part of a team
Strong work ethic
Versatility initiative and a strong desire to grow and develop
Work Schedule
Shift-based work from Sunday to Thursday
Nine working hours per day
Fully on-site with no hybrid work option
Availability for overtime when required
Questions about this role
- This listing did not state a salary. We only show pay when the employer publishes it.
- On-site
- Previous experience in an internal Help Desk or technical support role, Basic knowledge of Microsoft Office applications, Strong technical aptitude, High service orientation, Ability to work effectively as part of a team