Technical Program Leader - Enterprise SaaS (Idira)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career

As a Technical Program Manager (TPM) in the R&D PMO team. You will bridge the gap between large-scale organizational architecture and processes and modern, automated execution. You will be responsible for designing, implementing, and scaling critical cross-functional processes—such as R&D planning, dependency tracking, and operational governance—across multiple engineering and product divisions. You are proactive leader and an AI-fluent builder. You will lead complex stakeholder alignment across different groups, but you will also actively leverage AI workflows, low-code automations, and modern tooling integrations to bake your processes directly into our R&D environment. Your goal is to deliver operational solutions while permanently eliminating manual "administrative tax" for our developers.

Your Impact

• Architect Cross-R&D Operating Models: Lead the end-to-end design, rollout, and optimization of massive cross-functional frameworks (e.g., quarterly/annual planning cadences, execution governance, and cross-team dependency mapping) aligning cross R&D teams with core business priorities.

• Drive Stakeholder Alignment & Change Management: Serve as the central pivot across Engineering and Product functions. Navigate conflicting priorities, build high-trust alignment, and coach diverse teams through organizational changes.

• Programmatic Process Automation: Actively explore, prototype, and implement smart tooling, API integrations, and AI-driven workflows to automate data aggregation, status tracking, and reporting—ensuring operational consistency without sacrificing developer velocity.

• Optimize R&D Effectiveness: Mine and analyze R&D delivery metrics, telemetry, and performance data to identify systemic friction points. Deploy scalable engineering-adjacent solutions rather than adding manual check-ins or status meetings.

Qualifications

Your Experience

• 3+ years experience working as a Program Manager in an R&D organization in a SaaS company.

• Engineering degree

• Workflow Automation & Integration: Hands-on experience configuring or building automated workflows using tools like Jira Automation, APIs, low-code/no-code integration platforms, or modern enterprise management ecosystems.

• AI & LLM Fluency: Proven ability to leverage AI-first environments and tools (such as prompt engineering, agentic workflows, or LLM-assisted coding) to automate operational tracking, synthesize data, and streamline communication.

• Data & Analytics Literacy: Solid proficiency in querying, manipulating, and analyzing complex datasets (e.g., intermediate SQL, Python, or BI tooling like Tableau/Looker) to build live data dashboards and extract actionable engineering insights.

• Domain Context: Strong understanding of the modern SaaS product development lifecycle, CI/CD pipelines, and the operational realities of working within a cybersecurity or high-scale cloud environment.

• Large-Scale Process Design: A proven track record of designing, negotiating, and successfully implementing core organizational processes impacting large engineering organizations (150+ people).

• Influence Without Authority: Exceptional interpersonal, presentation, and leadership skills with a demonstrated ability to gain buy-in from skeptical or resistant engineering directors and executive stakeholders.

• Pragmatic Problem Solving: A data-driven analytical mindset combined with a highly adaptable, creative approach to overcoming operational bottlenecks. You default to solving problems through system engineering rather than policy enforcement.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.