Customer Success Manager

BrandShield is growing and looking for an Junior Customer Success manager to join our talented team!

Who are you?

A Lawyer after an internship (or a law degree) , with excellent English and the ability to work in a customer-facing team.

Essential Roles and Responsibilities

• Working with leading international companies

• Analysis of violations in the field of trademarks and intellectual property

• Enforcement of violations on different platforms: sites, e-commerce sites, social networks, and more. Enforcement of violations, exploitation of brands, distribution of fakes, and more.

• Preparation of customized reports

• Analysis enforcement results and follow-up over time

Requirements:

• A Lawyer after an internship (or a law degree)

• A lawyer with experience in trademarks and intellectual property- an advantage

• Fluent English

• Outstanding verbal and written communication skills

• The initiative, intelligence, integrity

• Excellent ability to work in a team, independent workability, ability to go down to details, and out of the box thinking

• Self-starter results-oriented, and coachable

• Thorough and professional follow-up skills

• High-level information and search capabilities

• Ability to analyze writing and drafting documents in English

• Experience in web and office applications - a must