Help Desk

abra professional services is seeking a Help Desk Specialist! Looking for your next opportunity in the IT field? A leading company in the Re'em Junction area is seeking Help Desk Technicians for a full-time position. Join a dynamic environment and be part of a professional IT team, providing technical support and assisting end users with a variety of hardware and software-related issues. Position Type: Full-time Location: Bnei Re'em

Requirements: Requirements (Must-Have) • 6 months to 1 year of experience in a similar technical Help Desk environment or relevant military technical experience. • Solid knowledge of Operating Systems (OS). • Proficiency in Microsoft Office applications. • Proven experience in troubleshooting desktop and laptop hardware/software issues. • Strong ability to diagnose and resolve email-related issues. • Hands-on experience with peripheral equipment, including printers, scanners, etc. Advantages: • Previous experience working as part of a support team. • Familiarity with QlikView / Qlik Sense. • Familiarity with the Tafnit ERP system. • Familiarity with Salesforce. • Knowledge of Active Directory (AD). • Familiarity with the Exchange management interface.