VIP Account Manager - Beach Bum

About Beach Bum

Beach Bum is a dynamic and innovative gaming company that brings a fresh twist to classic games by introducing them to the world of casual online games. Beach Bum was created in 2015 by industry leaders out of a genuine passion for gaming and technology. In 2021, Beach Bum was acquired by hyper casual gaming leader Voodoo, opening the door to countless new opportunities and millions of players worldwide!

Role Overview

We're looking for a passionate VIP Account Manager to build strong relationships with our high-value players and help drive engagement and retention across our leading mobile games.

Responsibilities

• Manage the VIP account management domain in a fast growing, leading product

• Evaluate and monitor VIP players KPI trends by initiating campaigns and promotions

• Proactively initiate communication with these players over various channels based on personal relationships

• Work collaboratively with multiple teams such as analysts, CRM, product and more

• Manage and grow our social media community (Facebook, Instagram)

• Support & engage our VIP players on a daily basis with all queries & complaints

Requirements

• Fluent in English (additional languages a bonus)

• Analytical and operational skills

• Previous experience within an account management role or similar - advantage

• PROACTIVE & “CAN DO” ATTITUDE

• Exceptional communication & interpersonal skills

• Full time position with willingness to be able on the weekends when necessary

Benefits

• Cibus meal card with a monthly allowance of ILS 1,000

• Sick leave starting from the first day of employment

• Half-day off on select holiday eves, in addition to statutory and contractual entitlements

• An extra vacation day accrued for each year of employment

• Company shuttle service from Tel Aviv, Ramat Gan, Givatayim, and Herzliya

• Study fund (Keren Hishtalmut) starting from the first day of employment