Software Support Engineer

🚀 We are hiring: Customer Support & Technical Specialist! 🚀

Want to use your technical skills to make roads safer? At Safer Place, we develop cutting-edge, video-based traffic safety solutions. We are the market leader in Israel with active projects across the EU! 🌍

We are looking for a tech-savvy problem solver who thrives on learning something new every single day.

🔧 What you'll do:

• Provide exceptional Tier 1 & Tier 2 technical support.

• Take end-to-end ownership of client issues, software installations, and configurations.

• Work closely with R&D, Operations, and Sales teams.

• Manage multi-channel inquiries and maintain top-tier SLA standards.

🎯 What you bring to the table:

• Experience: 6+ years as a Software Support Engineer.

• Tech Stack: Strong hands-on experience with Linux and networking protocols + troubleshooting.

• Customer Focus: A deep commitment to delivering excellent customer experiences and high satisfaction.

• Communication: Native-level Hebrew and English (verbal & written) with the ability to interact clearly and empathetically.

• Soft Skills: Exceptional objection-handling skills to turn challenging situations into positive outcomes.

• Work Style: An independent worker who is also a great team player, with a proven ability to multitask under pressure without losing quality.

Join a growing team where your impact is visible every day!

👇 Apply now or tag someone who would be a perfect fit!

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Our offices are located in Atidim Park, Tel Aviv

Please send you CV to: info@saferplace.com