Global Logistics Coordinator

About Arkena

Arkena is a growing technology company that develops and supports advanced digital packaging solutions for customers worldwide. We manage the global movement of equipment, spare parts, consumables, and service-related shipments, primarily across North America and Europe.

Position Summary

We are looking for a Global Logistics Coordinator to manage international shipping operations, ensuring timely deliveries, accurate documentation, regulatory compliance, and excellent service to customers and internal stakeholders.

Key Responsibilities

• Coordinate international shipments (Export, Import as well as domestic) from planning through final delivery.

• Serve as the primary point of contact with customers, freight forwarders, customs brokers, and logistics service providers.

• Obtain freight quotations and coordinate transportation based on business needs and timelines.

• Prepare review and maintain shipping documentation, including commercial invoices, packing lists, and any other required export/import documents.

• Support customs clearance processes and ensure compliance with international shipping requirements.

• Monitor shipments, track deliveries, and proactively resolve delays or operational issues.

• Manage and maintain shipment records in ERP and CRM systems.

• Review and validate logistics-related invoices and prepare shipment reports as required.

Required Qualifications

• 2–5 years of experience in international logistics, import/export operations, or freight forwarding.

• Good understanding of international shipping processes, Incoterms, customs procedures, and shipping documentation.

• Experience working with ERP systems (Priority – an advantage).

• Experience working with CRM systems (Salesforce – an advantage).

• Strong organizational, communication, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Fluent English (written and spoken) – mandatory.

Additional Requirements

Availability outside standard Israeli business hours may be required to support global operations.