Digital account supervisor

MENCH is a leading advertising company delivering integrated marketing solutions powered by strategy, creativity, media, and performance. We are looking for an experienced Supervisor to lead our amazing client portfolio and manage a team of Account Managers.

Requirements

Lead and manage a portfolio of strategic, high-value clients.

Manage, mentor, and develop a team of Account Managers, ensuring high performance and professional growth.

Build and maintain strong, long-term relationships with our clients.

Oversee the execution of integrated digital marketing campaigns in collaboration with Creative, Media, PPC, Social Media, and Production teams.

Serve as the primary escalation point for clients, ensuring exceptional service and delivery.

Identify opportunities

Manage project timelines, budgets, profitability, and resource allocation.

Present strategic recommendations, campaign plans, and performance updates to clients.

Ensure projects are delivered on time, within scope, and to the highest quality standards.

Drive operational excellence while maintaining a client-first approach.

Benefits

3+ years of experience in Client Services, Account Management, or Account Direction within a leading advertising or digital agency.

Proven experience managing large, strategic clients and complex marketing projects.

Previous experience leading and mentoring Account Managers or Client Services teams.

Strong understanding of digital marketing, branding, media, and advertising.

Excellent client-facing, communication, and presentation skills.

Strong leadership, organizational, and project management abilities.

Commercial mindset with the ability to identify growth opportunities and drive business results.

Ability to manage multiple priorities in a fast-paced environment.