Customer Relation Representative

The role is responsible for maintaining ongoing relationships with end customers and business partners, ensuring a high level of service and operational support.

Responsibilities

• Preparing and sending price quotations.

• Processing customer orders.

• Managing collection-related activities.

• Providing telephone support and responding to customer inquiries.

• Updating customer information and transactions in the Priority ERP system.

• Working closely with the Finance, IT, and Technical Support teams.

Requirements

• Experience working with the Priority ERP system – Mandatory.

• Previous experience in administration and/or customer service – Mandatory.

• Proficiency with computer applications – Advantage.

• High level of English.

• Strong interpersonal and communication skills, with the ability to work collaboratively in a team.

• Fast learner with the ability to work independently.

• Service-oriented approach, ability to multitask, and perform well under pressure