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Front Office Manager

IHG Hotels & ResortsAleh Negev, מחוז הדרום, ישראלמהמשרדFull-timeדרגה: מנהל/ת

פורסם לפני 22 ימים · 0 מועמדים

שכר לא צוין במשרה זו

שמירה, הגשה או בדיקת התאמה — כמה שניות להקמת חשבון חינם.

תובנת Willbi

התפקיד במילים פשוטות

תפקיד זה כולל אחריות מלאה על התפעול השוטף והיעיל של מחלקת קבלת האורחים במלון. היום-יום כולל ניהול זמינות החדרים, מעקב אחר הזמנות, פיקוח על פרופילי האורחים, ואכיפת נהלים ותקציבים. העבודה דורשת שיתוף פעולה הדוק עם מחלקות אחרות כמו משק בית ומזון ומשקאות כדי להבטיח חוויית אירוח מצוינת.

חובה
  • At least 2 years front office/guest services experience, including supervisory experience in a luxury hotels
  • Fluent in English
  • Fluent in Hebrew
  • Opera system
  • Ability to work full-time position, including weekends and holidays
יתרון

    חולץ מתיאור המשרה · מתעדכן אוטומטית

    למי זה מתאים

    משרה זו מתאימה לבעלי ניסיון של שנתיים לפחות במחלקת קבלה או שירות אורחים, כולל ניסיון ניהולי במלונות יוקרה, השולטים בשפות עברית ואנגלית ובמערכת Opera. התפקיד פחות יתאים למי שאינו פנוי לעבודה במשרה מלאה הכוללת סופי שבוע וחגים, או למי שאינו מעוניין לעבוד באזור הערבה.

    תיאור המשרה המלא

    המשרה המקורית · נשמר לעיון

    As Front Office Manager, you will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

    Sustainability, Wellness and out-of-the-ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and their strategic planning and development, and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

    You will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.

    A little taste of your day-to-day. Every day is different, but you’ll mostly be:

    • * Have a thorough knowledge of all facilities and services offered by the hotel, including the type of rooms available as well as their location and layout, selling status, rates, and benefits of all package plans, credit policy of the hotel and reservation coding.

    • * Understand the hotel's policy on guaranteed reservations and no-shows.

    • * Process advance deposits on reservations.

    • * Track future room availabilities based on reservations. I am able to determine room rates based on the selling tactics of the resort.

    • * Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.

    • * Support the Director of Rooms and focus on the rejuvenation of the room experience.

    • * Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals.

    • * Ensure that all set policies, procedures, best practices are in place and rigorously enforced.

    • * Instill a cost-focused philosophy through training and education.

    • * Operate the property consistently with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

    What We need from you:

    • * At least 2 years front office/guest services experience, including supervisory experience in a luxury hotels

    • * Fluent in English and Hebrew; I understand that additional languages are preferred.

    • * Familiar with the Opera system and other related

    • * Ability to work full-time position, including weekends and holidays

    • * Permit to work in Israel

    The position is located in the Arava desert in Israel. Accommodation will be provided if needed

    The above is intended to provide an overview of the role and responsibilities for a Front office Manager at Six Senses Shaharut. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

    Six Senses Shaharut is an equal opportunity employer. This policy applies to all terms and conditions of employment.

    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

    Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

    Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

    You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

    It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

    Let the journey begin.

    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

    אודות IHG Hotels & Resorts
    פרופיל החברה · בקרוב

    ביקורות עובדים · בקרובעוד משרות ב-IHG Hotels & Resorts

    שאלות על המשרה

    • המשרה לא ציינה שכר. אנחנו מציגים שכר רק כשהמעסיק מפרסם אותו.
    IHG Hotels & Resorts
    פורסם לפני 22 ימים · 0 מועמדים
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