Finops Engineer & Customer Success

Job Description:

We are seeking a talented and experienced FinOps Engineer and Customer Success professional to join our dynamic team at Wiv. In this exciting role, you will have the unique opportunity to work in a fast-growing startup while collaborating with a diverse range of companies, supporting them in their FinOps journey.

Key Responsibilities:

FinOps Engineering:

• AdviseFinOps strategies and best practices for Wiv's clients

• Support Wiv's platform to create customized FinOps automation solutions

• Collaborate with clients' engineering teams to identify and address FinOps challenges

• Stay up-to-date with the latest trends and technologies in FinOps and cloud cost optimization

Customer Success:

• Build strong relationships with clients and serve as their trusted FinOps advisor

• Provide expert guidance and support to clients throughout their FinOps journey

• Conduct regular check-ins and reviews to ensure client satisfaction and success

• Identify opportunities for improvement and propose solutions to enhance clients' FinOps processes

• Facilitate training and knowledge transfer to empower clients in their FinOps practices

MSP Collaboration:

• Engage with Managed Service Providers (MSPs) to understand their specific FinOps requirements

• Tailor Wiv's platform and solutions to meet the unique needs of MSPs and their clients

• Foster partnerships with MSPs to drive adoption and success of Wiv's FinOps automation platform

Requirements:

• Minimum of 3 years of experience in FinOps or a related field

• Strong understanding of cloud cost optimization strategies and best practices

• Experience working with Managed Service Providers (MSPs) is a significant advantage

• Proficiency in Python and SQL is beneficial

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and attention to detail

• Passion for delivering exceptional customer success and driving client satisfaction

• Ability to thrive in a fast-paced startup environment

About Wiv:

Wiv is the ultimate no-code/low-code platform, revolutionizing FinOps task automation for companies utilizing cloud services and Managed Service Providers (MSPs). Users can craft tailored FinOps automation solutions without coding expertise, bypassing the need for engineering resources.

Wiv empowers users to efficiently manage and control their FinOps tasks, offering a comprehensive suite of tools that boost operational efficiency and slash costs.

Join us at Wiv and be part of a groundbreaking startup that is transforming the way companies approach FinOps. You will have the chance to make a significant impact, work with cutting-edge technologies, and contribute to the success of our clients in their FinOps journey.