Help Desk Support Specialist (36911)

Help Desk Support Specialist | Petah Tikva | Full-Time On-Site

Mertens Malam Team is hiring a Help Desk Support Specialist to join a leading organization in Petah Tikva

Key Responsibilities

Provide professional support and service to internal users

Troubleshoot and resolve technical issues

Manage user permissions and access

Support employee onboarding role changes and offboarding processes

Work with advanced technologies and Microsoft Office applications

Requirements

Previous experience in an internal Help Desk or technical support role

Basic knowledge of Microsoft Office applications and strong technical aptitude

High service orientation

Ability to work effectively as part of a team

Strong work ethic

Versatility initiative and a strong desire to grow and develop

Work Schedule

Shift-based work from Sunday to Thursday

Nine working hours per day

Fully on-site with no hybrid work option

Availability for overtime when required