Information Systems Project & Support Specialist | 2+ Years of Experience

🚀 Information Systems Project & Support Specialist | 2+ Years of Experience

A leading academic institution in North Tel Aviv is looking for an Information Systems Project & Support Specialist to join a role that combines project management, business process analysis, system implementation, and ongoing user support.

This is a great opportunity for an early-to-mid career professional who enjoys leading projects from initial requirements through go-live, while also staying close to users and day-to-day system operations.

What you’ll do:

• Lead information systems projects from needs identification and requirements gathering through implementation and go-live

• Analyze business processes, identify gaps, and recommend improvements

• Prepare requirement specifications, work plans, timelines, and risk assessments

• Work closely with internal stakeholders and external vendors

• Create user guides, deliver training, and support system adoption

• Provide ongoing assistance to users and handle system-related requests and issues

What we’re looking for:

• Bachelor’s degree in Industrial Engineering and Management or another relevant field — required

• Approximately 2 years of experience managing information systems projects

• Hands-on experience writing functional specifications and defining system requirements — required

• Familiarity with Priority, Moodle, SharePoint, or similar systems — an advantage

• Excellent communication, interpersonal, and service-oriented skills

Role structure:

Approximately 60% project management and 40% ongoing user support and system operations.

📍 North Tel Aviv

🕘 Full-time, Sunday–Thursday, 08:00–17:00

🏠 One fixed work-from-home day per week

Interested or know someone who could be a great fit? Send me a message or share your CV.