Forward Deployed Engineer

We’re looking for a Forward Deployed Engineer (FDE) to solve high-impact, real-world problems alongside enterprise customers and own projects end-to-end, from first principles through production. You’ll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact. This is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations. What You’ll Do ● Partner with customers to understand operational challenges and success criteria ● Translate open-ended problems into clear technical designs and implementations ● Build AI agents that integrate with customer systems and perform real tasks ● Own deployments, including reliability, performance, and continuous improvement ● Test with real data, measure outcomes, and iterate based on results ● Collaborate with Product & Engineering to ship high-quality solutions ● Contribute to tools, documentation, and best practices that scale customer delivery

Requirements: What We’re Looking For ● 3+ years of experience in software engineering or technical problem-solving roles ● Strong fundamentals in software design, system design ● Clear communication skills and a strong ownership mindset ● Experience working across systems, integrations, and data flows ● Comfort working directly with customers and owning ambiguous problems ● Curiosity and interest in building AI-powered systems that work in practice Nice to Have ● Experience in forward-deployed, solutions engineering, or customer-facing roles ● Exposure to AI agents, automation, or conversational systems ● Experience operating and improving production systems