Games Operations Manager

We are looking for a Games Operations Manager to join the Product team in Haifa and take ownership of the games portfolio across brands and platforms.

This is a hands-on, independent role for someone who combines strong gaming/iGaming knowledge, technical understanding, operational skills, and a commercial mindset. You will work closely with game providers, Product, CRM, BI/AI, QA, and other business teams to ensure the games catalog is accurate, competitive, high-quality, and performing at its best.

What You’ll Do • Own the Games Database – Maintain and optimize the games catalog across platforms and brands, including naming, ordering, tagging, categorization, and visual assets.

• Manage Game Quality – Define and maintain QA standards and work hands-on to ensure games meet quality and technical requirements.

• Be the Games Expert – Support internal teams, particularly CRM and Product, with knowledge of game mechanics, player behavior, rewards, betting logic, and game performance.

• Monitor Game Performance & Issues – Identify and resolve core game-related issues, including RTP discrepancies, player abuse, risk exposure, and other operational or technical challenges.

• Work with Game Providers – Manage relationships with game studios/providers, onboard new providers, source new games, and drive issues through to resolution.

• Analyze Performance – Work with BI/AI teams to create and analyze reports and translate data into actionable product and business decisions.

• Optimize the Portfolio – Partner with Product to improve game performance, portfolio mix, positioning, and associated costs.

• Drive Things Forward – Act as a hands-on problem solver who can work independently, take ownership, coordinate multiple stakeholders, and make sure things actually get done.

• Support Marketing & Commercial Activities – Bring a marketing-oriented mindset to game positioning, portfolio visibility, promotions, and player engagement.

Requirements • 1–2+ years of relevant experience in iGaming, online gaming, games operations, game management, content operations, or a related role.

• Hands-on experience with PC/desktop games – experience with mobile games only is not sufficient.

• Proven experience and strong understanding of slot games.

• Deep understanding of game mechanics, betting, rewards, RTP, player behavior, and gaming systems.

• Good knowledge of game providers, studios, and the wider gaming/iGaming industry.

• Strong technical orientation and the ability to understand systems, identify issues, work with technical teams, and drive solutions forward.

• Experience working cross-functionally with teams such as Product, CRM, QA, BI/Data, and Technology.

• Comfortable working with data, reports, and performance metrics; familiarity with BI/AI tools is an advantage.

• Strong communication and relationship-management skills, particularly with external providers and vendors.

• A commercial and marketing mindset with an understanding of how games can be positioned, promoted, and optimized for player engagement.

• Highly organized, detail-oriented, and able to work independently and manage multiple priorities in a fast-paced environment.

• Proactive, hands-on, and solution-oriented approach with a strong sense of ownership.

📍 Location Haifa, Israel

If you are passionate about games, understand what makes a game successful, and enjoy combining gaming expertise, technology, operations, and business, we’d love to hear from you.

Privacy Note:

As part of our commitment to data privacy and GDPR standards, all CVs and personal information will be handled confidentially and used solely for recruitment purposes. Your data will be stored securely and not shared without your consent.

If you prefer your data not be retained beyond the current process, please let us know, and it will be deleted accordingly.