HPC Support Team Lead - 3926

HPC Support Team Lead

A large scientific organization in Israel’s Shephelah region is seeking an HPC Support Team Lead.

Responsibilities

• Lead and manage a Tier 2.5 support team, monitor service KPIs, and oversee the operation and support of the institute’s core HPC infrastructure.

• Provide advanced technical support to the institute’s researchers and internal teams, including:

• Support for High-Performance Computing (HPC) and Artificial Intelligence (AI) infrastructure.

• Handle complex support tickets in the institute’s core HPC/AI environments and provide advanced solutions to systemic issues.

• Provide professional support to internal teams and researchers in the compilation, optimization, and execution of complex scientific applications in HPC/AI environments, including tools such as WRF, SAM, and Flash.

• Work with scientific development environments and advanced Python libraries, including TensorFlow, PyTorch, Dask, mpi4py, NumPy, and SciPy.

• Operate and optimize job scheduling systems such as Slurm, LSF, and PBS.

Qualifications & Skills

• 10+ years of significant experience managing various Linux environments – mandatory.

• 5+ years of team management experience in HPC/AI environments – mandatory.

• Proven experience working with High-Performance Computing (HPC) and/or AI environments – mandatory.

• At least 5 years of experience with DevOps tools such as Jenkins and Infrastructure as Code (IaC) methodologies – mandatory.

• Experience working with compilers, MPI libraries, and scientific computing environments – mandatory.

• Experience troubleshooting complex issues in HPC/AI environments, including CPU/GPU performance benchmarking and analysis.

• Experience debugging scientific applications deployed across large numbers of servers and GPU accelerators.

• Experience working with job scheduling systems such as Slurm, LSF, and PBS.

• High-level proficiency in Hebrew and English, both written and spoken.

• Strong analytical and troubleshooting skills, with the ability to diagnose systemic issues and solve complex problems in production environments.

• Ability to work independently and as part of a team in a dynamic, multi-task environment.

• High level of responsibility, initiative, and self-learning ability.

• Strong systems-level perspective and the ability to lead complex technological processes.

• Analytical thinking and the ability to quickly learn and adopt new technologies.

• Strong service orientation and excellent interpersonal and communication skills.