Information Management and Analytics Analyst

Job Highlight

This is a key opportunity to significantly impact humanitarian and development efforts in Afghanistan by ensuring robust information management and data-driven decision-making for a project reaching millions of Afghans. The role offers exposure to complex data systems, cross-functional collaboration, and direct involvement in strengthening community institutions and service delivery in a challenging environment, bolstering UNOPS' credibility and donor confidence.

About The Project Office

Since 1995, UNOPS has maintained an active presence in Afghanistan, delivering efficient, agile services in support of both humanitarian response and development efforts. Prior to August 2021, the Afghanistan Country Office (AFCO) implemented projects across a broad range of sectors, including infrastructure, procurement, capacity building, and environmental protection. In response to evolving humanitarian needs, AFCO has shifted its focus to supporting life-saving initiatives and basic human needs. Current priorities include managing large-scale cash-for-work programmes, procuring emergency supplies, and providing inter-agency coordination, communication, and accountability support.

Role Purpose

The Information Management Officer is responsible for the design, development, maintenance, and operational use of the Management Information System (MIS) and related data systems for the ACRLP project. S/he ensures effective integration with external systems, manages data quality, provides operational support and training to partners, and supervises MIS support staff. This role is crucial for enhancing the quality and accessibility of project data, facilitating timely reporting, and strengthening transparency and financial oversight to ensure program effectiveness and accountability.

Functions / Key Results Expected

• MIS Design, Development, and Maintenance

• Design, develop, maintain, and improve MIS databases, spreadsheets, and related data management processes, including data collection, cleaning, validation, and verification.

• Ensure effective integration of the ACRLP MIS with external systems (oneUNOPS and AIB MIS), in collaboration with the ICT Specialist and relevant technical teams.

• Support data extraction, reporting, and analysis using SQL queries and scripts, and contribute to the development of dashboards and automated reports.

• Ensure data quality through systematic cleaning, validation, transformation, and verification processes.

• Oversee the collection, verification, and analysis of data from multiple sources and maintain structured digital archiving systems to ensure traceability and transparency.

• Maintain, troubleshoot, and continuously improve the MIS system to ensure optimal performance, accessibility, and data security.

• Design and implement backup and disaster recovery procedures, ensuring regular and secure database backups

• Support implementation of system updates, patches, and SQL scripts.

• Operational Support and Coordination

• Provide day-to-day operational support to Facilitating Partners (FPs), including troubleshooting, user guidance, and issue resolution.

• Ensure smooth MIS operations across field users and stakeholders.

• Coordinate and supervise MIS support staff, including GIS Associates and Data Entry Assistants, through task assignment, follow-up, and quality assurance.

• Ensure accurate, timely, and standardized data entry by Data Entry Assistants.

• Provide technical guidance to GIS Associates on spatial data processing and map production using GIS tools.

• Support capacity-building activities for staff and partners on MIS tools, data collection, GIS, and reporting.

• Assist the Finance team in MIS-based reporting, including support to the draw notice process and expenditure tracking.

• Produce reports, visualizations, charts, and thematic maps in collaboration with project teams to support decision-making.

• Attend coordination and management meetings in the absence of the ICT Specialist, ensuring continuity in technical representation and communication.

• Contribute to the preparation of user manuals, SOPs, and technical documentation for MIS processes and workflows.

Education Requirements

Required

• Completion of secondary school is required.

Desired

• A first-level university degree (e.g. Bachelor) in Information Technology, Computer Sciences, Programming, or equivalent.

Required

Experience Requirements

• 11 years of relevant experience in information management, database administration, or related fields with a secondary school diploma is required.

Desired

• 7 years of relevant experience in information management, database administration, or related fields with a Bachelor's degree.

• Experience with web design and database programming/administration skills (familiarity with C#, HTML, .NET, ASP.NET WebForm, etc.).

• Knowledge of UN systems, policies, norms for Information management/ICT/database management.

• Experience of working in the UN/UNOPS.

• Understanding the Afghanistan context regarding data collection and management.

• Experience of working with community based projects and Humanitarian programs.