IT Support Technician

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Summary:

The IT Support Technician will be based in MODIIN ISRAEL.

In charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.

Principle Accountabilities:

• Performs the installation, repair, and preventative maintenance of personal computer and related systems.

• Configure cellular phones for end users to meet corporate specifications

• Assists in determining suitable software to meet user requirements.

• Manage required supplies for printers (not to include paper).

• Install software, patches, and updates on desktops, laptops.

• Keep accurate tracking of all assets supported by Deskside.

• Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.

• Provide 1st line technical support for end-user’s computers hardware and software, printers, and its network connectivity.

• Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user’s computers.

• Assist Network Administrator/Analyst to troubleshoot end-users’ network-related issues.

• Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.

• Performs image builds for use on all desktop and laptops.

• Performs other duties as assigned.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).