Logistics Coordinator 243518

🚀 We’re Hiring | Logistics Coordinator

📍 Yehud | Security Company | Full-Time

We are looking for a Logistics & Customer Service Coordinator to join a leading security company in Yehud.

In this role, you will coordinate logistics processes supporting customer service, manage RMA processes, import & export activities, track shipments and parts, and work closely with multiple internal teams.

What you’ll do:

• Manage RMA processes using SAP, CRM and customer service portals

• Handle equipment receiving, identification, documentation and system updates

• Coordinate export shipments, including deliveries, packaging, documentation and approvals

• Follow up on import processes and international parts shipments

• Coordinate transportation and internal deliveries

• Work closely with Customer Support Managers, warehouses, shipping, finance and other internal interfaces

• Prepare reports and analyze data using Excel and organizational systems

• Monitor logistics processes, timelines and service performance

• Support continuous improvement of logistics processes

Requirements:

• 2+ years of experience in logistics, customer service or supply chain

• Experience working with organizational information systems

• Hands-on experience with SAP, including service notifications and parts receiving/issuing

• Strong Excel skills, including reporting and data analysis

• Strong organizational and analytical skills with a process-oriented mindset

• Excellent communication and teamwork skills

• Good English – reading, writing and speaking

• Willingness to work overtime when required

Advantage:

• Experience with RMA, import & export processes

• Familiarity with international shipping and transportation processes