Payment Risk Analyst

We are looking for a highly analytical and proactive Payment Risk Analyst to join our team. In this role, you will be the gatekeeper of our payments ecosystem, responsible for balancing robust fraud prevention with a frictionless checkout experience for legitimate users. You will act as the subject matter expert on payment risk, driving strategies that optimize our transaction approval rates while keeping bad actors at bay.

Requirements: • 2-4 years of experience in a Fraud/Payment Risk Analyst or a similar role, preferably at a B2B SaaS company with self-serve online billing, or a similar environment where fraud is managed as part of the customer purchase journey. • Hands-on experience working with major payment gateways and fraud prevention tools (e.g., Stripe, PayPal, Adyen, Riskified, Sift). • Experience managing fraud within a self-serve SaaS customer journey. Strong understanding of how fraud prevention decisions affect customer conversion, trial-to-paid flows, and overall onboarding UX. • Strong analytical skills with proficiency in MongoDB, Excel/Google Sheets. Experience with BI tools (e.g., Tableau) is a significant advantage. • Deep understanding of the global payments ecosystem, including credit card processing, chargeback life cycles (including B2B disputes), and 3D Secure. Familiarity with fraud patterns typical to self-serve SaaS environments: trial abuse, multi-account creation, bot-driven signups, credit card testing, and business account takeover (ATO). • Excellent written and verbal English skills, with the ability to translate complex data into clear insights for cross-functional stakeholders.