Product Manager - Store & Payments

Product Manager - Store & Payments Job Description: As a Product Manager for Store & Payments at Elementor, you will own the commercial engine of the company: the full user lifecycle from purchase intent, through conversion, to retention. Millions of web creators interact with our store, checkout, and billing systems, and you will make them fast, reliable, and effortless, while giving our finance, CX, and business teams the tools they need behind the scenes. This is a hands-on role with real ownership. You will drive the roadmap for the store, the purchase flow, payments, tax collection, and the backoffice and billing logic that power them, working closely with engineering, analysts, PMMs, CX, business ops, and finance. We're looking for a talented product manager who thrives in a fast-paced environment, enjoys getting into the details of subscription billing and payments, and can balance structured thinking with hands-on execution. If you love turning complex business and financial requirements into simple, scalable product experiences, while making a huge impact in the process, this role is for you. Responsibilities: • Own the Elementor store, its UI, and the product catalog (Zuora), enabling fast, safe launches of new products, plans, and pricing. • Own the purchase flow (cart → checkout → payment → thank-you page → dashboard) for new purchases, upgrades, and renewals, driving conversion through experiments and cart recommendations. • Own payments (gateways, payment methods, approval rates) and dunning, reducing failed payments and involuntary churn in partnership with finance. • Own tax collection, partnering with finance and legal to turn their needs into clear product initiatives. • Own the back office and billing logic: subscription, product, and user management, CX account and billing tools, and APIs and MCPs for self-serve actions. • Proactively monitor funnel, payment, and billing data with analysts to spot issues early and identify new growth opportunities. • Work daily with engineering, analysts, PMMs, CX, business ops, and finance, prioritizing across growth, finance needs, and technical debt. Requirements: • At least 3 years of product management experience in SaaS or e-commerce companies - must • Experience with checkout, billing, or subscription products - must • Hands-on experience with a subscription billing system (Zuora or similar) and product catalogs - must • Solid understanding of payments: gateways, payment methods, approval rates, and failure handling • Experience translating finance, CX, and business ops requirements into clear product initiatives • Strong analytical skills, with experience using funnel data and experimentation to drive conversion • Exposure to tax and compliance topics (VAT, sales tax) - an advantage • Experience with APIs, MCPs, or agent-based self-serve actions - an advantage • Ability to understand and discuss technical concepts and manage trade-offs with engineering • Experience managing a product backlog and making prioritization decisions • Excellent communication and interpersonal skills: you'll be the connective tissue between engineering, finance, CX, and business teams • Familiarity with the WordPress ecosystem & Elementor - an advantage About Us: What do we do? Elementor is the leading website building platform for WordPress professionals. Our vision is to empower web creators - developers, designers, and marketers- with the ability to create their future one pixel at a time. We provide our users with everything they need to succeed. A new website is created every 10 seconds using Elementor! Since we launched in Israel in 2016, we have expanded to more than 180 countries, with more than 20M websites powered by Elementor. About 12% of all websites around the world are built using Elementor! How do we do it? At Elementor, we’re building the future of web creation. We believe in empowering our employees and our users, enabling people to grow. Creativity, professionalism, curiosity, motivation, and friendship are the driving force behind our journey, and we take great pride in the people of Elementor who lead the company’s constant scaling. KPIs: Performance in this role will be measured across three dimensions: business impact, product execution, and product thinking. These KPIs reflect both what you deliver and how you deliver it. Category Key Performance Indicators Business Impact Checkout conversion rate (new, upgrade, renewal) Payment approval rate Renewal rate and reduction in involuntary churn Cart recommendation impact on AOV / attach rate CX handle time and billing-related ticket volume Product Execution Store, checkout, and back-office launches delivered on time and with high quality Time to launch a new product in the catalog Share of billing actions available via self-serve (UI, API, MCP) Cross-functional initiatives completed Product Thinking Number of validated ideas introduced to the roadmap Finance and tax requests clarified and translated into clear initiatives Degree of ownership and roadmap clarity per track Contribute to at least one cross-group initiative per quarter