Senior Strategic Accounts Manager – Enterprise Software & AI

Senior Strategic Accounts Manager– Enterprise Software & AI

You've mastered the craft of growing enterprise accounts. Now imagine doing it inside a machine that's tuned as precisely as you are.

Most senior sellers hit a ceiling — not in skill, but in environment. You know how to protect and grow a multi-million-dollar book of business, but you've been doing it despite your organization's systems, not because of them. If you're looking for a place where forecast discipline, AI-augmented workflows, and genuine cross-functional partnership aren't aspirational values on a slide deck but the actual operating rhythm, keep reading.

What This Role Is About

You'll be the strategic and commercial leader for a portfolio of flagship enterprise accounts. Your mandate: retain, expand, and deepen these relationships through world-class negotiation, executive partnership, and data-driven account strategy. You'll also shape how your team thinks about commercial craft — elevating their ability to structure, price, and close deals that are good for the customer and good for the business.

This is not a hunter seat. There's no cold outbound. You're here to maximize the value of relationships that already exist — and to do it with the support of modern AI tooling and a company that treats process excellence as a competitive advantage.

Key Accountabilities

• Strategic account P&L ownership — carry full responsibility for renewal and growth targets across enterprise clients with $1M+ in annual contract value, with uncompromising attention to forecast accuracy and deal margin.

• Executive relationship stewardship — serve as the senior commercial voice in QBRs, board-level escalations, and strategic planning sessions, turning pressure moments into trust-building opportunities.

• Commercial deal design — architect and negotiate multi-year contracts, SOWs, SLAs, and pricing constructs that deliver lasting customer outcomes while safeguarding profitability.

• Sales craft elevation — act as a force multiplier by coaching team members on negotiation frameworks, pricing rationale, and the commercial instincts that separate good deals from great ones.

• AI-integrated execution — apply generative AI tools across your daily workflow — pipeline diagnostics, proposal drafting, account intelligence synthesis, and stakeholder communication.

• Operational excellence — champion CRM accuracy, pipeline hygiene, and Order-to-Cash process improvement as non-negotiable standards, not afterthoughts.

• Cross-functional orchestration — collaborate on a structured cadence with delivery, finance, legal, and customer success to ensure every closed deal converts into measurable client value.

Who You Are

• 5+ years in enterprise software sales carrying direct quota for renewals, retention, or expansion — you've consistently delivered against ambitious targets.

• You've personally managed accounts at $1M+ ACV and understand the stakeholder complexity, procurement cycles, and executive dynamics that come with deals of that magnitude.

• You bring deep expertise in negotiating sophisticated agreements — multi-year terms, SOWs, SLAs, and tailored pricing architectures.

• You're financially literate: P&L impact, revenue recognition, forecasting models, and customer lifetime value are part of your everyday vocabulary.

• Salesforce (or equivalent CRM) proficiency and familiarity with O2C workflows are table stakes for you.

• You have authentic executive presence — composure under fire, credibility at the C-suite table, and the ability to make senior stakeholders feel heard and confident.

• Weekly accountability, transparent metrics, and continuous performance feedback are things you welcome, not tolerate.

• You have practical experience applying GenAI tools to commercial work — whether that's accelerating analysis, improving proposals, or streamlining operations.

Even Better If You Bring

• Experience in AI, data, or analytics-focused SaaS companies.

• Fluency in structured sales methodologies like MEDDIC, Challenger, or Command of the Message.

• A history of formally coaching or mentoring commercial teams.

• Knowledge of enterprise procurement, legal, and compliance processes for large-scale agreements.

• Direct experience with Fortune 500 / Global 2000 client portfolios.

What You'll Gain

• Next-generation sales leadership skills — embed generative AI into every phase of account management, from pipeline intelligence to contract creation, building capabilities that will define the top 1% of enterprise sellers for years to come.

• Battle-tested operating frameworks — internalize structured systems for forecasting, deal governance, and escalation resolution that most companies talk about but never build.

• Strategic depth across complex portfolios — sharpen your ability to read patterns, anticipate risk, and codify winning strategies into playbooks that scale beyond any single account.

• Enterprise leadership breadth — tight partnership with delivery, finance, legal, and CS will stretch your influence far beyond the traditional sales lane, preparing you for broader commercial leadership.

If you believe the best salespeople are also the most disciplined operators — and you want an environment that proves it — we should connect.