Support Engineer

• Communicating the requirements of customer needs to the R&D, from spec definition to final release to customer • Defining product properties – Ease of use, GUI, improvements. • New features definition from definition to release. • Training and continuous relationship with customers in analysis of system applicative problems • Application support/post sale for optical scanning systems installed at customer's site. • Support the global territories technical teams • Writing documentation for support and training in English • Support new and existing systems abroad

Requirements: • BSc Degree or Practical Engineer in Mechanical Engineering /Electrical Engineering / Computer Engineering • Two years’ experience (or more) as Integration engineer /support engineer/service engineer/application engineer in the semiconductor industry. • Willing to travel abroad when it will become relevant (1-2 trips per Quarter). • Working with various company interfaces – R&D, Manufacturing • Fluent English (oral and written) – Must